What makes you feel your work is appreciated?
What gives you satisfaction?
What gives you validation?………Metrics?
We all value our time yet we often feel that the real effort we put into something is not appreciated. A friend of mine once told me that “Nothing says thank you, like a pay check!” I laughed but on the whole he was right…. well basically. The actual feeling of worth is not really wrapped up in the amount of money we earn from our efforts. The sense of worth is far more intangible than that. What really makes me feel appreciated is not money but a sense that I have in some way imparted benefit, knowledge or ease. Don’t get me wrong if I’ve just worked an entire week only to get a thanks, I don’t feel appreciated or valued at all. I feel underwhelmed and will not help them ever again because obviously their life and efforts are far more valuable and precious than anyone else’s. Harsh? Not at all, only the way they value others time is.
“Cast not pearls before swine….” So why in all logic would you help/aid such a superior and perfect entity.
The basic fact is often a simple act such as a coffee or just company while I’m helping you out is enough. An experience being shared often eases the burden. This concept seems foreign to most but the simple truth is that as the helpee watches they also learn, maybe by simple osmosis, or by asking questions and even by active involvement.
What about the question of success? How do you gauge how successful you have been in a particular task?
The irony is that regardless of how many people in your lecture or class room, the true measure of success is the impact we have upon others. When a student finally gets it or understands the concept you have been trying to get across to them, then and only then do I feel satisfaction and validation. There are only a handful of people in our lives which impart such an impact upon us and these are the ones who are often not considered successful by the usual measure of things in our society. The quiet achievers and “teachers” who may themselves not know they have actually contributed more to others and as such have led a truly validated existence.
Metrics are often used to give validation or satisfaction yet the actual purpose of metrics is to gauge position. Position of a process. I propose that since satisfaction and validation are somewhat difficult to gauge and define, that we often substitute the more easily measured “metrics”. The ease of measurement does not make ease of satisfaction or validation.
Validation and satisfaction are destinations, metrics aid in keeping us on course and headed in the right direction. Metrics can be alluring and highly convincing but they fall short when we try to find satisfaction and validation. How could a static measurement give anyone a sense of worth?
Think about your own experiences. What gave you satisfaction and a sense of worth? What was the best work environment you ever worked in? Think about it the intangibles play a far greater part than the measurable or “metrics”.
Metrics are finite, cold, short lived and tools. Satisfaction is potentially infinite, long lived and a destination. Validation is warm, ever-lasting and a state of mind.